Crisis Resources

"The experience Grant brings to a situation most of us never thought of in our worst nightmare, proved to be pivotal, professional, priceless and I am forever grateful in what he achieved, while others, largely understandably, fell by the wayside."

"As an international development agency providing life-changing medical services to 17 countries across the Asia Pacific region, digital security is paramount to our work and our reputation.  Data security is vital to protecting our patients, donors and broader stakeholders.  Having worked with Grant at Left of Boom, and undertaken his training, we are significantly better placed to respond in the event we experience cyber-attack."

"Crisis management, unlike strategic planning and other operational and business challenges, is complex. Not just because of the decisions you face as a leader, but because of the extreme emotional and physical pressure under which you’re expected to make these decisions. Grant has masterfully demystified crisis management and provided leaders with an understanding of the anatomy of a crisis. A practical guide that should be leafed through, referenced, and bookmarked again and again."

"I had just finished giving my first public appearance, in front of some 400 listeners, sharing my experiences of the events before, during and after what was then reported as Australia’s largest ever media event – the 14-day mine rescue at Beaconsfield in Tasmania in 2006, when a smiling, solid but little (but big in heart and empathy) person walked up and introduced himself – it was Grant. Who would have known that so much discipline, fortitude, strength, empathy and care for individuals would reside in such a person, especially someone out of the Military! 

This care and empathy for the human person shines throughout this book – it is written so we can all be prepared, be prepared to lead, to be aware, respond, lead even if reluctantly, to hang in there, to survive, then to reflect, learn, re-bound and grow as a person and team if ever you are to find yourself in a crisis.

Trust in yourself and your team is key, the other essential ingredients are respect and to be able to listen. Grant, throughout this book, demonstrates these critical qualities that a leader needs to have to navigate through the unprecedented, chaotic, multi-dimensional, stressful, life threatening and life changing event that is a crisis.

Always be ready – it really could happen to you!"

"I am not surprised that ‘trust’ is at the centre of Grant’s ‘Left and Right of Boom crisis model’. I have known Grant since our military training at Duntroon and whether it has been while leading soldiers while on overseas operations, or leading businesses through crisis planning, preparedness or response, at the centre of Grant’s philosophy has always been a focus on people. This book not only brings clarity to the people centred responses that are required during a crisis, but does so with a level of authenticity and credibility that is difficult to ignore. Like adverse safety outcomes, you never want to respond to a crisis, but when you do, you will want to know that is has been preceded with implementation of the many theories and models Grant describes in this book."

"Having experienced the Brisbane floods of 2010-11 and from this received a firsthand insight into crisis management, I took to understanding more about risk and crisis management. Since then, I have read a number of books and articles with unmemorable examples on the subject. Boom or Bust takes this to another level with Grant using a combination of theory, observed and lived experiences. Within this Grant cuts to key elements of preparation, expectation and the use of simple frameworks to enable people to operate logically when their world has been turned upside down. A textbook for all leaders."