When Your Use of AI Becomes a Crisis

AI adoption creates a genuine tension: the same capabilities that deliver speed and efficiency can, without proper governance, produce hallucinated outputs, biased decisions, and serious reputational damage.

This webinar uses two real-world case studies: Deloitte’s AI-hallucinated government report and KPMG’s internal AI exam cheating scandal, to examine what good AI governance looks like, what happens when it fails, and how your response determines whether a mistake is managed or becomes a crisis.

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