Training and Exercising
Left of Boom have developed multiple training options to enable organisations to target specific learning outcomes. We use a variety of delivery methods including online, web-based or face to face solutions
- Cyber Crisis Response and Recovery
- Online and face-to-face sessions
- Crisis Management Training
- Stakeholder Management in a Crisis
- Supporting Families and Next of Kin in a Crisis
- Media Training for Executives
- “Zero Hour” Scenario Exercises – perfect for conferences or cross functional teams
- Desktop Exercises
- Mock Exercises
“Grant knows his product and is great at getting Senior Mgt onboard with the Organisation Crisis and Emergency Management Systems. The board recognised the value of the Grant’s process and utilised it in other areas.” Shane Apps, Corporate Health, Safety and Training ManagerPeabody Australia
Crisis Management Training
Training the management team in the following:
- Crisis and Emergency Management Team roles and responsibilities
- Activating a crisis
- Zero Hour and Immediate Actions of the Team
- Managing Stakeholders including media, family, employees and regulators
- Planning and Executing under duress
- Business Continuity and Recovery
- Debriefing and shutdown
- Managing the after effects of a crisis response
- Access to online training content.
“ Grant has provided invaluable support to Interplast Australia & New Zealand including the provision of customised media training for the Board President and CEO as well as facilitating crisis management workshops for the Interplast team. Given Grant’s in depth knowledge on all aspects of crisis management together with his open and personable communication style, I would strongly recommend his services to any company.”Prue Ingram
CEO Interplast Australia & New Zealand
Left of Boom Media training ensures spokespeople are prepared to deliver their best in a worst case scenario. We walk through the following:
- The media landscape
- Social media awareness
- Media Holding Statements and Preparing for Press Conferences
- Handling different types of media scenarios
- Tools and tips for working with the media
- Practicing delivery in front of a camera.
Zero Hour Exercises
“Slick production values. By this, I mean that Grant had given a lot of thought to planning the exercise. The scenario was believable and supported by good materials. There was never a point where the exercise looked amateurish or made up.”Communications Executive, Global Mining
Zero Hour Exercises are high-impact scenario exercises that are purpose-built for for executive leadership teams. Left of Boom tailors the exercise to the skills, capabilities and objectives of the audience and we use a series of realistic injects and breakouts to practice different aspects of crisis management and ‘gamify’ their response.
Zero Hour Exercises are perfect for the following purposes:
- For Boards and leadership teams’ strategic planning days or conferences
- As a high impact training activity for crisis teams.
- As a facilitation activity to capture high level response and business continuity strategies.
- As an introduction to crisis management for cross-functional teams
- As a part an annual compliance exercise with joint venture partners, third parties or suppliers and customers.
“The clarity of roles and accountabilities is great and we should replicate this across other programs of work.”Legal Executive, Global Mining Company
Desktop Exercises are used to immerse teams in a crisis scenario to practice their response to a crisis. These activities can be tailored for incident management or for corporate crisis teams and we use roleplayers and media injects to enhance the realism for the participants.
Mock Exercises are used to practice the on-the-ground response to a high risk scenario. I take it to the next level by engaging with agencies and internal corporate crisis teams to practice large scale coordination across multiple agencies. They involve all layers of the organisation responding in real time to an emergency scene. Full scale exercises utilise real time role players, media and are designed to test the following:
- Real time response and recovery planning
- Activation of specific contingencies or BCPs
- The interaction between different layers of the organisational response
- Management of media, family and other stakeholders during a crisis.
- Debriefs capture lessons learnt and improvement opportunities which we incorporate into the program for continuous improvement.